Ordering Info
Ordering Info
HOME CATALOG CONTACT CUSTOMER LOUNGE ORDERING INFO
Copyright 2017 BG Sales
NEW ACCOUNTS: New accounts are shipped COD cash/Money Order, Prepaid, or Certified Check.  COD Company Check and NET terms may be established by submitting a credit application for approval.  Credit applications are available upon request.  Allow up to 4 weeks for processing. RETURNED CHECKS:  Returned checks will result in terms being changed to COD, Prepaid, Money Order, or Certified Check.  All pending orders will be held until balance is cleared.  The customer will be charged $25.00 plus all bank fees. LATE PAYMENTS: Late payments will result in all pending orders being held until payment is received.  Chronically late accounts will be changed to COD.  Any costs incurred by BG Sales in the collection of an account, such as agency fees, attorney fees, or court costs or prepaid will be charged to the customer.  This includes finance charges of 1.5% (18% APR) on all past due balances. SHIPPING: Most orders are shipped within 24 hours.  Back orders are shipped at the customer;s request only.  All orders are shipped via UPS.  All orders are shipped FOB Louisville, KY.  The customer is responsible for all freight charges, fees, insurance, and handling charges. REFUSED ORDERS: Refused orders, if the fault of BG Sales, will be fully credited or reshipped at the expense of BG Sales.  All other refused orders the customer will be charged a 10% re-stocking fee plus all freight charges.  If the customer wants the order reshipped additional freight charges will be added. DAMAGES AND SHORTAGES: Damages and shortages must be reported within 48 hours of receipt of goods.  All merchandise leaves our warehouse in good condition.  If the cartons are delivered damaged, opened or re-taped, customer MUST file a claim with the carrier at the time of delivery.  If there is a shortage it is the customers responsibility to KEEP THE carton the merchandise was shipped in.  The carton is needed to file a claim on shorted merchandise.  If the customer threw out the carton, or does not have the carton, BG Sales will be unable to credit the customer for the shorted or damaged merchandise. RETURNS: Only manufacturer defects or items with concealed damages as a result of shipping will be authorized for return.  The merchandise must be returned in the original packaging  and free of all customer markings and tags.  All returns must have an authorization number.  Unauthorized returns will not be accepted.  Any return deemed “saleable” is subject to a 10% re-stocking fee or will be returned to the customer at the customer’s expense.  Items discontinued by BG Sales or the manufacturers are not returnable and no credit will be issued.  Authorizations expire 30 days after date of issue.  Speak to a BG Sales salesperson to obtain a return authorization.
ORDERING INFO
HOME CATALOG CONTACT CUSTOMER LOUNGE ORDERING INFO
Copyright 2017 BG Sales
NEW ACCOUNTS: New accounts are shipped COD cash/Money Order, Prepaid, or Certified Check.  COD Company Check and NET terms may be established by submitting a credit application for approval.  Credit applications are available upon request.  Allow up to 4 weeks for processing.  RETURNED CHECKS:   Returned checks will result in terms being changed to COD, Prepaid, Money Order, or Certified Check.  All pending orders will be held until balance is cleared.  The customer will be charged $25.00 plus all bank fees.  LATE PAYMENTS: Late payments will result in all pending orders being held until payment is received.  Chronically late accounts will be changed to COD.  Any costs incurred by BG Sales in the collection of an account, such as agency fees, attorney fees, or court costs or prepaid will be charged to the customer.  This includes finance charges of 1.5% (18% APR) on all past due balances.  SHIPPING: Most orders are shipped within 24 hours.  Back orders are shipped at the customer;s request only.  All orders are shipped via UPS.  All orders are shipped FOB Louisville, KY.  The customer is responsible for all freight charges, fees, insurance, and handling charges.  REFUSED ORDERS: Refused orders, if the fault of BG Sales, will be fully credited or reshipped at the expense of BG Sales.  All other refused orders the customer will be charged a 10% re-stocking fee plus all freight charges.  If the customer wants the order reshipped additional freight charges will be added.  DAMAGES AND SHORTAGES: Damages and shortages must be reported within 48 hours of receipt of goods.  All merchandise leaves our warehouse in good condition.  If the cartons are delivered damaged, opened or re-taped, customer MUST file a claim with the carrier at the time of delivery.  If there is a shortage it is the customers responsibility to KEEP THE carton the merchandise was shipped in.  The carton is needed to file a claim on shorted merchandise.  If the customer threw out the carton, or does not have the carton, BG Sales will be unable to credit the customer for the shorted or damaged merchandise.  RETURNS: Only manufacturer defects or items with concealed damages as a result of shipping will be authorized for return.  The merchandise must be returned in the original packaging  and free of all customer markings and tags.  All returns must have an authorization number.  Unauthorized returns will not be accepted.  Any return deemed “saleable” is subject to a 10% re-stocking fee or will be returned to the customer at the customer’s expense.  Items discontinued by BG Sales or the manufacturers are not returnable and no credit will be issued.  Authorizations expire 30 days after date of issue.  Speak to a BG Sales salesperson to obtain a return authorization. ORDERING INFO